AMTA Snapshot Edition 132

Ombudsman says no increase in rate of mobile premium service complaints, however, industry commits to addressing issue The rate of consumer complaints about mobile premium services has not increased this year, according to the Telecommunications Industry Ombudsman?s (TIO) report released on Wednesday.The Chief Executive of the Australian Mobile Telecommunications Association, Chris Althaus, said the TIO?s Report provided the mobile telecommunications industry with valuable feedback, which is used to improve customer services.

Record increase in complaints to the Telecommunications Industry Ombudsman The Telecommunications Industry Ombudsman has recorded the biggest rise in complaints for the past 10 years.

MobileMuster?s ?Old Phones, More Trees? recognised at Landcare awards MobileMuster?s efforts to regenerate the environment with its tree-planting program was recognised at Landcare Australia's biennial award ceremony in Canberra last night. MobileMuster Chairman, Chris Mason, was presented with a plaque in recognition of AMTA?s partnership with Landcare in the ?Old Phones, More Trees? program, which will plant 175,000 native trees in degraded areas across Australia.

Expert bodies and international health authorities say mobile phones do not affect fertility Claims mobile phones may damage sperm quality are counter to the consensus of scientific opinion by international health authorities, the Australian Mobile Telecommunications Association (AMTA) said in response to comments made yesterday at a Brisbane fertility conference.

He?s back! Milton from MobileMuster is starring on a screen near you The walking, talking Milton ? MobileMuster?s little ambassador ? is back on your television screens on Sunday for two weeks in a new awareness campaign in the lead-up to the Christmas rush of gift buying of new mobile phones.

America?s Cup winning helsman to be ?auctioned? at Telco Sailing Challenge Australia?s famous America?s Cup winning helmsman, John Bertrand, will be auctioned at the Telco Sailing Challenge on Sydney Harbour on November 27.

Local councils invited to enter MobileMuster is inviting local councils nationwide to show off their mobile phone recycling efforts by entering the 2008 MobileMuster Local Government Awards.

Up to 10 per cent of children in WA schools say they have been subjected to cyber-bullying over the internet or on mobile phones. Edith Cowan University (ECU) researchers in Western Australia found that 10 per cent of Year Nine and 10 students had been bullied using digital technology, according to PerthNow this week.

On-line transactions, streamed content, email and social networking signal changes in how Australians use the internet Email, on-line banking, paying bills and news and weather updates are the most common uses of the internet by Australians this year, according to research released today by the Australian Communications and Media Authority.