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2G Networks are Switching Off

Optus completed the shut down of its 2G network on 1 August 2017. Telstra also switched off its 2G network at the end of 2016 and Vodafone's 2G network will turn off in September 2017. 

Remaining 2G customers will need to either upgrade their SIM or handset to continue to receive service. Contact your service provider to find out what your options are.

While some customers may be happy to upgrade to smartphone, others may prefer to stick with a more straightforward phone just for text and voice. Service providers have a wide range of handsets available and can help affected customers decide what would suit them best. 

If you do decide to upgrade to a smartphone - make sure you do your research first to work out what phone and plan will best suit your needs. MobileTips has tips about how to choose the best plan for you before you buy a mobile.

Information for Vodafone 2G customers:

Vodafone has said that its 2G network will shut down on 30 September 2017 and has advised customer that they won't be able to make or receive calls (including emergency calls), texts or use data on the 2G network once the network is switched off.

Vodafone customers have until 20 September to upgrade to a 3G or 4G device.

If you always see an "E", "Edge" or "GPRS" symbol in the top right corner of your phone's screen you are probably using a 2G SIM in a 3G/4G device. If you can't see any symbol, you are probably using a 2G device.

Vodafone advise that upgrading is easy and they have plenty of compatible devices and plans available. 

Vodafone is also hosting a series of workshops for Seniors to assist them with the switch to a 3G/4G device with information on:

  • Setting up the basics such as font size, wallpaper, and voicemail
  • Ensuring you have all the tools you need to keep in touch with friends and family who live overseas
  • How to manage your mobile usage
  • How to back up your phone
  • Security tips and tricks.

You can find out more about the workshops and how to upgrade your device at Vodafone's website here.

What to do with your old 2G mobiles?

Customers can recycle their old mobile phones through the industry's MobileMuster program.

 

MobileMuster is a free mobile phone recycling program that accepts all brands and types of mobile phones, plus their batteries, chargers and accessories. There are over are over 3,500 drop-off points around Australia for customers to recycle including all of the major phone retailers, alongside a free post back recycling satchel available from any Australia Post. For more information on how to recycle visit mobilemuster.com.au

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Interference to mobile networks - Buyer Beware!

Interference to the mobile network can cause calls to drop out, data speeds to drop and impact on network performance. In the worst case, it can prevent someone else from making a call to Triple Zero in an emergency. The ACMA has now made available a consumer factsheet on interference that explains some of the common causes of interference and what you should do if you are contacted by a mobile network operator about interference to their network.

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Flexibility in Network Deployment Regulations

The Department of Communications and the Arts has just completed its public consultation on a suite of amendments to the regulatory framework governing carriers’ deployment of mobile network infrastructure. AMTA joined Communications Alliance in welcoming the opportunity to provide comment on the DoCA consultation paper.

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In-depth Analysis of the Mobile Industry

Mobile World Live has published its first annual report, offering an in-depth analysis of the true state of the mobile industry. Split into five chapters – a full market overview, 5G, Security, IoT and Telecoms IT – the report highlights a number of key findings.

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Local Councils Lift Recycling Game

MobileMuster, the mobile phone industry’s product stewardship program, recognised the efforts of local councils who have dramatically increased their collections and helped make recycling more accessible to the community.

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Connected Cars: from Here to Autonomy

GSMA's global survey, conducted in November and December 2016 with nearly 1,000 respondents, uncovered significant understanding of the issues facing the wider deployment and monetisation of connected cars, along with significant enthusiasm for connected car technologies and services in general and autonomous driving.

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Australia Leads on Speed and Connectivity

The inaugural GSMA Mobile Connectivity Index shows that Australia performs exceptionally well and consistently as the top ranked nation in the 2016 GSMA Index. The Index measures the performance of 134 countries, accounting for more than 95% of the world’s population, against the key enablers of mobile internet connectivity. Importantly, it tells us how specific countries and clusters of countries are performing. In short, Australia is regarded as a leader and our scores reflect a high degree of industry commitment, technical innovation and investment. What are the enablers and how are they measured? The  enablers  of  mobile  internet  connectivity  that  inform  the  indicators  selected  for  the Index are: Infrastructure  –  the  availability  of  high-performance  mobile  internet  network coverage (Australia’s score: 73.