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How to avoid bill shock when roaming

International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.

This works because the overseas network provider has a commercial agreement with your Australian mobile network provider and will bill your home network provider for the calls you make while on their network.

Depending on your destination and the type of roaming available there, you will generally use your existing mobile number and mobile phone to make and receive calls, access voicemail and send and receive SMS.

Voice calls will usually attract a higher charge than at home and it may be easy for you to exceed you normal credit limit. Although voice calls will be more expensive while roaming, they will generally be less expensive alternatives than using data roaming services.

One of the features of a mobile is that you can usually (depending on your destination) take it overseas and use your provider's roaming services. However, international roaming services are premium services and it's very important to be aware of the roaming charges that will apply under your current plan and to consider purchasing a data roaming package if you are planning to use data services (the internet) on your smartphone or mobile device while you are overseas.

Mobile Tips on International Roaming

AMTA has some very practical information on international roaming for consumers on its Mobile Tips website. For more detail visit Mobile Tips and learn how to effectively manage international roaming and avoid bill shock.

8 August 2017

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Interference to mobile networks - Buyer Beware!

Interference to the mobile network can cause calls to drop out, data speeds to drop and impact on network performance. In the worst case, it can prevent someone else from making a call to Triple Zero in an emergency. The ACMA has now made available a consumer factsheet on interference that explains some of the common causes of interference and what you should do if you are contacted by a mobile network operator about interference to their network.

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Flexibility in Network Deployment Regulations

The Department of Communications and the Arts has just completed its public consultation on a suite of amendments to the regulatory framework governing carriers’ deployment of mobile network infrastructure. AMTA joined Communications Alliance in welcoming the opportunity to provide comment on the DoCA consultation paper.

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In-depth Analysis of the Mobile Industry

Mobile World Live has published its first annual report, offering an in-depth analysis of the true state of the mobile industry. Split into five chapters – a full market overview, 5G, Security, IoT and Telecoms IT – the report highlights a number of key findings.

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Connected Cars: from Here to Autonomy

GSMA's global survey, conducted in November and December 2016 with nearly 1,000 respondents, uncovered significant understanding of the issues facing the wider deployment and monetisation of connected cars, along with significant enthusiasm for connected car technologies and services in general and autonomous driving.

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ARPANSA's latest literature review reports on new Australian study which finds no increase in brain cancer with mobile phone use

In The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA's) regular EMR literature survey for May 2016, ARPANSA report on the recent Australian study by Professor Simon Chapman which asks the question "Has the incidence of brain cancer risen in Australia since the introduction of mobile phones 29 years ago?".  The paper pubslished in cancer epidermology compared mobile phone ownership with the incidence of brain cancer in Australia.  In the study, brain cancer incidence rates from 1982 to 2012 are compared with the number of mobile phone accounts in the Australian population from 1987 to 2012. The study found that although mobile phone use increased from 0% to 94% during the 30 year period brain cancer incidence rates were stable.  This finding is consitent with previous studies in the US, UK. New Zealand and Nordic countries. See ARPANSA's commentary here: Full paper may be found here: