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How to avoid bill shock when roaming

International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.

This works because the overseas network provider has a commercial agreement with your Australian mobile network provider and will bill your home network provider for the calls you make while on their network.

Depending on your destination and the type of roaming available there, you will generally use your existing mobile number and mobile phone to make and receive calls, access voicemail and send and receive SMS.

Voice calls will usually attract a higher charge than at home and it may be easy for you to exceed you normal credit limit. Although voice calls will be more expensive while roaming, they will generally be less expensive alternatives than using data roaming services.

One of the features of a mobile is that you can usually (depending on your destination) take it overseas and use your provider's roaming services. However, international roaming services are premium services and it's very important to be aware of the roaming charges that will apply under your current plan and to consider purchasing a data roaming package if you are planning to use data services (the internet) on your smartphone or mobile device while you are overseas.

Mobile Tips on International Roaming

AMTA has some very practical information on international roaming for consumers on its Mobile Tips website. For more detail visit Mobile Tips and learn how to effectively manage international roaming and avoid bill shock.

8 August 2017

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AMTA welcomes deployment regulation amendments

The Australian Mobile Telecommunications Association (AMTA) welcomes the announcement today from the Minister for Communications and the Arts, Mitch Fifield, regarding the progression of 10 reforms to the regulations governing the deployment of wireless and mobile networks in Australia; as well as further consultation on 11 other proposed reforms. In welcoming the announcement, AMTA Chief Executive, Chris Althaus noted the Government’s reform package will go some way towards enabling the deployment of the next generation 5G mobile networks which are expected to bring significant improvements in speed, quality and capacity for Australia’s data hungry consumers.  But he also noted there was still more to do. “This is a welcome and very important first step - in what we hope will be an ongoing engagement with government and stakeholders to develop a dynamic regulatory framework to meet the deployment challenges of next generation networks.

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5G gains momentum in 2018

AMTA is confident that the Government's 5G priorities will add momentum to our ongoing efforts to engage with industry verticals and the respective government departments outside of the communications portfolio with regard to the broader economic and social benefits of 5G.

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AMTA Annual Report 2017

In 2017, the strong demand for mobile services continues to have an impact on our economy and society as the industry shifts its focus in preparation for 5G, the next generation of mobile technology. AMTA’s latest Annual Report includes the following highlights: As industry prepares for 5G the need for regulatory reform in spectrum management and network infrastructure deployment is increasingly urgent. 5G Mobile – Enabling Businesses and Economic Growth Report by Deloitte Access Economics found that 5G is expected to further drive Australia’s digital economy. It will add to the already significant (and growing) $34 billion in long-term productivity benefits from mobile; and annual network spend from mobile providers is expected to reach $5.7 billion in FY2017-18. The MCF has focused on an agenda of legislative reform to support the efficient and flexible deployment of network infrastructure.