AMTA and Phone carriers support report findings on GSM 112 emergency calls

The Australian Mobile Telecommunications Association (AMTA) aims to ensure that consumers understand - and can easily use - the emergency features of their mobile phones.

Following the findings into the tragic death of Sam Boulding, Australia’s three GSM mobile phone carriers have joined with AMTA to work with the Australian Communications Authority in highlighting the emergency call features of all GSM phones.

This feature ensures a 112 emergency call can be made regardless of whether the customer’s provider’s network has coverage. (This is, of course, provided there is GSM coverage in the area. 000 can also be used from GSM phones.)

"For example, if you are in an area where only one GSM carrier has coverage, regardless of your carrier, you will be able to make a 112 emergency call because there is inter-carrier roaming of 112 emergency calls," Mr Monaghan said.

"Through its links with carriers, service providers, manufacturers and retail outlets, AMTA will assist the ACA to ensure that consistent and clear messages about this safety feature are quickly and efficiently communicated to GSM customers."

For CDMA customers, it is important to note that 112 will not work on their phones, and that they should use 000 in an emergency.

Media Contact:
Ross Monaghan
Chief Executive Officer
Mobile: 0411 144 439

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