Mobile industry supports anti-fraud taskforce

 

The Australian Mobile Telecommunications Association (AMTA) supports the Australasian Consumer Fraud Taskforce campaign to educate consumers about how to avoid being caught out by scams. AMTA, the peak body representing the $11 billion a year mobile telecommunications industry in Australia, has joined with the Australasian Consumer Fraud Taskforce to promote a four-week consumer awareness campaign.

AMTA CEO Chris Althaus said the mobile phone industry was committed to promoting safe, responsible and affordable access to all the benefits that mobile phones can bring to the community.

“Regrettably, there are scams that prey on mobile phone users and other telecommunications devices with offers of windfalls that aim to defraud consumers,” he said.

“We believe this anti-fraud campaign is very important because it is informing consumers about practices that can leave them out of pocket and getting material on their mobile phones that they don’t want and did not order,” he said.

Mr Althaus said the use of mobile phones had become a dominant way of communicating for most Australians.

“For example, there are almost 19 million mobile phone subscribers in Australia who send and receive seven billion text messages a year. This popular form of communication can be a target for scams,” he said.

“Mobile phone users should be wary of responding to messages or calls that promise cash prizes and/or request personal information.

“Whether it’s a text message, phone call or voice messaging, the best form of defence is to be aware and alert of possible scams.”

 The Australasian Consumer Fraud Taskforce’s website: www.scamwatch.gov.au is an important resource to help inform consumers concerned about scams.

 

For more information contact Randal Markey, Manager, Communications, AMTA. (02) 6239 6555 or 0421 240 550