Mobile phone industry welcomes new draft credit management code

The Australian mobile telephone industry welcomes today’s release of the draft Credit Management Industry Code.

The Minister for Communications, Information Technology and the Arts, Senator Helen Coonan, announced the release of the draft Code.

The CEO of the Australian Mobile Telecommunications Association (AMTA), Graham Chalker, said the mobile phone industry had worked co-operatively with consumer bodies, regulators and other industry representatives to draft a code of practice that balances the needs of consumers and the industry.

“The Code seeks to establish flexible and workable credit management processes,” he said.

“This Code will introduce a range of new rules and protections aimed at managing customer spending to try and avoid unexpected high bills and help those customers who are experiencing genuine financial hardship.

“AMTA members participated in the Code’s drafting committee and they played a key role in supporting the development of responsible self-regulation.

“This draft Code represents a big step forward in credit management in the telecommunications industry.”

Mr Chalker said measures introduced by the mobile telephone industry to assist people manage their spending include:

  • Pre-paid mobiles
  • Capped deals
  • Online bill checking
  • Spending alerts
  • Consumer tips to help people manage their mobile phone spending
  • Co-operation with the Financial Literacy Task Force

For more information contact Randal Markey, Manager Communications, (02) 6239 6555 or 0421 240550